This agreement explains our obligations to you (hereafter referred to as, “Client”, “Customer”, or “you”) and Hunt Auto Detailing (hereafter referred to as “contractor”, “technician”, “us”, “our”, or “we” ) and your obligations to us in relation to the service(s) you purchase. By using our service you agree to the full terms of this agreement, without modification by you. By booking or using the services of Hunt Auto Detailing you hereby agree to the following terms:
We require access to water and electricity for all of our car detailing services. If you do not have access to either water or electricity please contact us so we can find a solution. Failure to provide access to water and electricity at the time of your appointment will result in a $80 cancellation fee.
We hope for the best weather, and can detail under most weather conditions (Hey, it IS the Seattle area!) However, we reserve the right to reschedule any appointment if the weather forecast appears severe.
Due to the amount of time it takes to perform top quality services and the size of our operation, cancellations and reschedules have a lasting effect. For this reason, if you need to cancel or reschedule, please do so at least 48 hours in advance of your appointment so we can fill that time slot and to avoid our cancellation fee totaling $80. The following terms and conditions apply to all appointments:
Customer will give Hunt Auto Detailing access to the vehicle during the detail job and any additional mutually agreed upon times. Please make sure the keys to the vehicle are available to us. This document insures that you authorize us to operate and to move your vehicle, as necessary to do so determined by our Hunt Auto Detailing technician.
All detail jobs have specified time limits. We will do our best to fall under the listed work times, although condition of vehicle may affect the time. It is of utmost importance that you, the customer, be clear and forthcoming with the condition of your vehicle upon inspection. Completion of work is based off of unique time limit of package. See below all time limits for base jobs, excluding addons. Addons will be used to extend the base time using the times provided below. Timekeeping will be performed at the discretion of your assigned Hunt Auto Detailing technician. The time starts as soon as the technician completes client check in and initial equipment setup.
Detail times are as follows. (Please note times shown are for Small/Medium/Large)
Hunt Auto Detailing strives to go beyond your expectations. During the initial inspection, areas that may cause issues will be brought to your attention. We want you to be satisfied with our service. No services offered are guaranteed to completely restore your vehicle to any previous or new condition. We will try our absolute best to restore the vehicle to the best condition possible and within the constraints of our resources, time, and expertise. We will conduct a final inspection together at the end of the job. If, after the final inspection and after we have left, you find our service unsatisfactory, please contact us within 24 hours so we can address your concern. Hunt Auto Detailing will not be held liable for any concerns after 24 hours of job completion or if you did not complete the final inspection with our Hunt Auto Detailing technician.
Hunt Auto Detailing cannot be held responsible for any damage to the vehicle while in our care. We are as careful as possible and skilled at what we do. If something does get damaged while detailing your vehicle, we will advise you of the incident. By agreeing to our detailing services you also agree not to hold Hunt Auto Detailing liable for any pre-existing damages to your vehicle. Hunt Auto Detailing limits its liability to the total dollar amount of each job.
The fee for our service is the agreed dollar amount, indicated as “Total Cost” on the final price. The term of service is for the amount of time reserved by us to complete the “job” you requested and not for any specific outcome. It is possible that the job could take more time than the time reserved. Hunt Auto Detailing has the right to charge an extra dirty fee of $50 per hour if the detail job takes significantly longer than expected at the discretion of Hunt Auto Detailing. This fee is normally reserved for vehicles which take more than the allocated time limit. We will inform you of the possible fee before or during the detailing process.
We ask for your feedback. Please contact us at (graeme@huntautodetail.com), our Facebook page or website contact form, and let us know if there are ANY concerns – good or bad. We also carry the right at the discretion of Hunt Auto Detailing to use pictures of your vehicle for marketing purposes and to publish on its website or any of our Social Media. Your personal information or vehicle information will NOT be shown in the photos.
Hunt Auto Detailing may cancel any new or existing maintenance plans or services with clients if we experience that the customer is not the right fit for our services at the discretion of Hunt Auto Detailing. Instances of service termination include but not limited to: being rude or harsh to Hunt Auto Detailing employees, or any other reason we determine to be worthy of service termination at our discretion.
Hunt Auto Detailing reserves the right to modify this statement at any time. Any changes to this Service Contract will be listed in this section, Hunt Auto Detailing does not make any commitment to update the materials.
Just had your car detailed and want to keep it looking great? Ask about our Maintenance Program.
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